Frequently Asked Questions

Got questions? We’ve got answers. Browse our FAQs to learn more about our services, support, payments, and policies.

FAQ

Find answers to the most common questions about our services, processes, and how we can help your business grow digitally. We're here to guide you every step of the way.

1. What services do you offer at Alivetech Solution?

We specialize in Website Design, Website Development, SEO, Pay-Per-Click (PPC), and Social Media Marketing.

2. Do you provide custom solutions based on business needs?

Yes, all our services are tailored to meet the unique goals and needs of your business.

3. Can I hire you for a one-time project or short-term work?

Absolutely! We offer both one-time project packages and long-term support plans.

4. How do I start a project with you?

You can start by contacting us through our website form, email, or phone. We'll schedule a consultation to understand your requirements.

5. Do you provide ongoing website maintenance after development?

Yes, we offer website maintenance, updates, and security monitoring as part of our support packages.

6. How soon will I see results from SEO?

SEO is a long-term strategy. Initial improvements can be seen in 2–3 months, with stronger results over time.

7. Do you manage Google Ads or other paid campaigns?

Yes, we manage PPC campaigns on platforms like Google Ads, Bing Ads, Facebook, and Instagram.

8. Can I set a budget for PPC campaigns?

Yes, we help you plan and manage ad campaigns within your set budget to maximize ROI.

9. Do you handle social media accounts?

Yes, we manage and grow business profiles across platforms like Facebook, Instagram, LinkedIn, and Twitter.

10. What payment methods do you accept?

We accept payments via credit/debit cards, PayPal, bank transfer (ACH/Wire), and other secure online methods.

11. Is an advance payment required to begin a project?

Yes, we typically require a 50% advance payment to begin work, with the remaining balance due upon completion.

12. Do you charge any hidden or extra fees?

No, all costs are clearly outlined in the project agreement. We maintain complete transparency.

13. What is your refund policy?

Refunds are considered based on the service stage. If no substantial work has been delivered, a partial refund may be issued, subject to our refund terms.

14. Can I cancel a project after making a payment?

Yes, you can request a cancellation. Depending on the stage of the project, cancellation charges may apply.

15. How long does it take to process a refund?

Approved refunds are typically processed within 7–10 business days.

16. Are domain or hosting fees refundable?

No, third-party services like domain and hosting purchases are non-refundable.

17. Do you offer free trials or demo versions of your services?

We don’t offer free trials, but we do provide free consultations and strategy sessions before the project starts.

18. Is a signed agreement required before starting work?

Yes, we sign a mutual agreement outlining scope, timelines, deliverables, and payment terms before starting.

19. Can I upgrade or change my service plan later?

Yes, you can upgrade or modify your service plan at any time during the contract.

20. What happens if I delay payment on a project?

Project work may pause until payment is received as per agreed milestones or timelines.

Happy Clients Trusted by clients for results that exceed expectations, every time.

Projects Delivering successful projects with precision, performance, and proven digital results.

Hours Of Support Reliable support available when you need it, anytime, every day.

Hard Workers Driven by passion, our team works hard to exceed expectations.

Ready to Grow Your Business? Let’s Talk!

Have questions or need expert guidance? Our team is here to help you build, market, and scale your business online.
📞 Call us now and let's get started on your digital success journey!

Let’s Get Started

Contact

Have a question or ready to start your project? Our team is here to help! Reach out to us for consultations, support, or any inquiries — we’d love to hear from you.

Address

3415 S Sepulveda Blvd #1100, Los Angeles, CA 90034, United States

Call Us

18337703296

Email Us

info@alivetechsolution.com

Open Hours:

Mon-Sat: 11AM - 23PM

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